The COVID-19 pandemic has had a drastic economic impact on low and middle-income residents throughout the state. To help the people of New Jersey access the financial relief they need, legislation requiring utility companies to notify customers of any available forgiveness or repayment programs was signed into law Wednesday.
Sponsored by Assembly Democrats Gary Schaer, Lisa Swain and Christopher Tully, the law (formerly bill A-4671) requires public and local utility companies to notify their residential customers about bill payment assistance available during the COVID-19 pandemic.
In March 2020, major utility companies agreed to the Governor’s several-month moratorium on utility shutoffs in New Jersey. The moratorium was later extended through June 30, 2021.
“This pandemic has upended the lives of struggling families across New Jersey, leaving them unable to pay for life-sustaining services,” said Assemblyman Schaer (D-Bergen, Passaic). “The current moratorium guarantees that every resident of our State has uninterrupted access to these services, and this law will provide families a path forward as we work towards a complete economic recovery.”
Since the start of the pandemic, more than 1.7 million New Jersey residents have had to file for unemployment due to mass layoffs and business closures. This has exacerbated the financial hardships of medical bills due to COVID-19 and the increased cost of services and products.
“This is an undeniably challenging time for many New Jerseyans, as our state sees unprecedented levels of unemployment and an increased cost of living due to a worldwide public health emergency,” said Assemblywoman Swain (D-Bergen, Passaic). “Utility bills are a significant financial obligation that will eventually need to be repaid, which is why we must inform residents about the repayment options available to them.”
The law mandates that utility companies must include information in the notification regarding any moratorium in effect as well as available deferred bill payment agreement, bill payment assistance and arrearage forgiveness programs. The notification must be sent out on a regular basis until 18 months after the current state of emergency concludes, and the information will need to be published on the company’s website.
“Residents are going to need all the help they can get to recover from this pandemic as our state works toward achieving long-term financial stability,” said Assemblyman Tully (D-Bergen, Passaic). “Receiving important information both during and after this crisis about utility repayment and forgiveness programs will make a big difference in a family’s ability to handle their finances going forward.”